TaskTailor Inspection — Impact on Business Value

It’s not surprising that field service organizations—utilities, repair and maintenance services, inspectors, appraisers, or government agencies—looking for help to meet these challenges have turned to mobile information technology.

And many may have found just what they were looking for in TaskTailor Inspection.

TaskTailor Inspection help people to access and work with the information they need—when and where they need it—to perform at their best. And that helps them make things happen for customers and their companies.

• Improve cash flow by helping to start and close jobs faster, accelerate billing cycles, and reduce days sales outstanding (DSO).
• Help reduce billing errors and omissions with fewer data-entry errors when orders and billing matters are completed on site.
• Increase work orders completed per day by helping to provide direct links between technicians and backoffice systems for increased utilization.
• Capture additional repair opportunities by helping to provide automatic prompts for additional services while on site.
• Reduce overtime and use of subcontractors by helping boost technician productivity with improved standardized work processes, resource utilization, knowledge base access, and automated administrative processes.
• Lower rework incident rate by helping to standardize service procedures and reduce verbal and written communication errors.
• Reduce administrative overhead by helping to reduce back-office paperwork and automating work processes.
• Help save on telephone and fuel costs by deploying technicians to the closest job sites with correct parts and service information.
• Reduce training requirements by helping to standardize work procedures and improve access to a best-practice and resource knowledge base.

TaskTailor Mobile Inspection Solutions

Today’s customers expect higher levels of service, whether for routine service calls or emergencies. TaskTailor Inspection provides service professionals with access to critical information when and where they need it, helping improve efficiencies and customer satisfaction. TaskTailor Inspection can help your company:

• Respond faster to service calls.
• Make more efficient use of resources.
• Work more effectively to resolve service issues quickly and completely.
• Make service excellence a selling point.
• Turn your service people into sales people.

Companies of all sizes are achieving tangible business value by deploying TaskTailor Inspection.